Shipping

NEW ZEALAND

Orders with a New Zealand delivery address are sent via New Zealand Courier Post for a charge of $10 per parcel. All orders over $150 with a delivery location within New Zealand will receive complimentary shipping. You can expect to receive your parcel within 1-3 business days from dispatch. It is our priority to deliver your order as quickly as possible.

PLEASE NOTE:
These prices and delivery dates can be subject to change depending on postal services,discounts and promotions we may have going.

ENSURE A SAFE DELIVERY

Please do include a company name if you are requesting a delivery to a business address. Please ensure you are delivering to a safe address where your parcel can not be intercepted. If a parcel has been signed and accepted on delivery, IAM COLLECTION will not take responsibility if the signee is fraudulent. If you contact New Zealand Post and request ‘ Authority to Leave’ IAM COLLECTION will not be held liable for missing parcels.


ORDER CONFIRMATION
Once an order has been placed you will receive an order confirmation email. Once your order has been dispatched you will receive an emailed invoice followed by an email containing tracking information. Once an order has been placed you cannot amend or cancel your order. Any changes must be completed upon delivery by following our Return Policy.

AUSTRALIA

Orders with a Australian delivery address are sent via New Zealand Courier Post for a charge of $18 per parcel. You can expect to receive your parcel within 1-2 weeks from dispatch. It is our priority to deliver your order as quickly as possible.

PLEASE NOTE:
These prices and delivery dates can be subject to change depending on postal services,discounts and promotions we may have going.

ENSURE A SAFE DELIVERY

Please do include a company name if you are requesting a delivery to a business address. Please ensure you are delivering to a safe address where your parcel can not be intercepted. If a parcel has been signed and accepted on delivery, IAM COLLECTION will not take responsibility if the signee is fraudulent. If you contact New Zealand Post and request ‘ Authority to Leave’ IAM COLLECTION will not be held liable for missing parcels.


ORDER CONFIRMATION
Once an order has been placed you will receive an order confirmation email. Once your order has been dispatched you will receive an emailed invoice followed by an email containing tracking information. Once an order has been placed you cannot amend or cancel your order. Any changes must be completed upon delivery by following our Return Policy.